Steve & Kate's Camp, LLC Privacy Policy

Steve & Kate’s Camp, LLC’s (Steve & Kate’s Camp) website, www.steveandkate.com (the “Website”), is intended primarily for parents and guardians of our campers and prospective campers, but also for potential employees and others interested in learning about our program. We strongly believe in the importance of your privacy. This Privacy Policy describes how Steve & Kate’s Camp treats the personal information we collect through our Website. Other than for persons covered by the General Data Protection Regulation (GDPR), by using and accessing our Website, or by providing consent as to your personal information (defined below) when you enter or provide your information to use, register, or sign up for our programs, you are accepting the practices, terms and conditions described in this Privacy Policy. This Privacy Policy applies only to information collected online through our Website; it does not describe the ways in which we may collect or use information obtained offline or through any means other than our Website.

In keeping with the Children’s Online Privacy Protection Act (COPPA) ‒ the law that protects children’s online privacy ‒ and the guidelines of the Children’s Advertising Review Unit of the Council of Better Business Bureaus, Steve & Kate’s Camp limits the collection of personal information from children. We do not collect personal information from children from our Website. Children participating in our various activities during the preseason at promotional events (including at schools and camp fairs), during the winter, spring and summer at our Camps, and in our online programs, however, may upload projects they have created in these activities (using an app on an iPad) to your (their parent(s)’s/guardian(s)) email address via a secure link accessible from your email or your personal account with Steve & Kate's Camp for your own viewing, and these projects could contain personal information of your child (e.g., their image or voice.) Additionally, these projects could be shared with other children, parents/guardians of other children, staff members, and third party contractors of Steve & Kate’s Camp as well as with third parties who may receive your child’s information from other parents/guardians whose children attend the same online session and/or collaborate on, participate in, or were included in projects with your child. Because of this, prior to saving media at one of our preseason promotional events and/or during our registration process for camp or Online, we ask for your consent in order for your child to participate in the Camp/Online activities. Consent forms (print or electronic) will be provided to you prior to or at such events. We also ask that you agree to indemnify Steve & Kate Camps and Steve & Kate Online, together with all their affiliates, employees, and directors, from and against any claims or losses arising from or related to any action by you in sharing any child’s information to any third party. If you decline to agree to the terms mentioned above, then your child will not be able to participate in any preseason promotional events or register for Steve & Kate Camps or Steve & Kate Online.

WHAT INFORMATION WE COLLECT

We get information about you in a range of ways.

Information You Give Us When Registering. If you register your child(ren) for Steve & Kate Camps or Steve & Kate Online, we collect your‎ name,‎ postal address,‎ email address,‎ phone number,‎‎ password; and we collect billing information (e.g., credit card number, expiration date, etc.), information regarding your child(ren)’s birth date, school and health information, and other information you directly give us on our Website.

If you enter your personal information on our website without completing registration for a Camp or Online, we collect the information you enter which could include the items listed above, for the purpose of contacting you to inquire if you wish to complete registration. If you do not respond or if you respond that you do not wish to receive such e-mails, we will not send further communications to you but may store your personal information in an “Unsubscribe” list. For European residents subject to the GDPR, we will delete your information if you do not respond or if you respond that you do not wish to receive such e-mails.

Information We Get from Others. We may get information about you from other sources and we may add this to information we get from this Website.

Information Automatically Collected About Your Child(ren). To improve usability and assess participation, when children participate in our Camp/Online activities, we automatically log some information about your child(ren)’s actions while using our software products, including visit counts, uploads, and content viewed.

Information Automatically Collected About You. We automatically log information about you and your computer when you visit our Website, as explained in more detail below. This includes computer operating system type,‎ browser type and language, how long you spent on a page,‎ access times,‎ geolocation, and information about your use of and actions on our Website.

Log files. As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit website pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the Website, to track users’ movements around the Website and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.

Cookies. We or our third-party service providers (Google Analytics) may log information using “cookies.” Cookies are small data files stored on your hard drive by a website. Cookies help us make our Website and your visit better. We use cookies to store your password so you do not have to enter it again, and, when you tell us to access your preferred location on our Website, to determine your preferred location so that it is easier for you to access relevant pages in future visits to our Website. We may also use cookies to see which parts of our Website people use and like and to count visits to our Website.

Web Beacons. We may log information using digital images called Web beacons on our Website or in our emails. We use Web beacons to manage cookies, count visits, and to learn what marketing works and what does not. We also use Web Beacons to tell if you open or act on our emails.

USES OF INFORMATION

We use your personal information as follows:

• to operate, maintain, and improve our Website, products, and services. Based upon the personally identifiable information you provide us when registering, we will send you a confirmation email which summarizes the information you provided to us during registration and the consent, release, and waiver that you have agreed to when registering.

• to process and deliver contest entries and rewards (we have contests in which we give various prizes to a registrant who uses ACH for registration or who registers by a certain date).

• to respond to comments and questions and provide customer service.

• to send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.

• to communicate about promotions, upcoming events, and other news about products and services offered by us and selected partners. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Opting Out” section below.

• to link or combine user information with other personal information.

• to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

• to provide and deliver products and services that you, our customers, request.

SHARING OF INFORMATION

Unless we have obtained specific consent from you to do so, we do not sell or share your personal information with third parties, other than sharing aggregate demographic information to the extent necessary with our own contractors to provide or improve our Website or services, including a payment processing company to process your credit card and ACH payments and a moderation company to review photo and video content to make sure it’s appropriate. These companies do not retain, share, store or use personally identifiable information for any other purposes. We may share personal information as follows:

• with your consent. For example, you may let us share personal information with others for our own or their own marketing uses. Those uses will be subject to our Privacy Policy.

• when we negotiate or enter into a business deal involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding. In such a case, your personally identifiable information will likely be among the assets transferred. You will be notified via e-mail and/or a notice on our Website of any such change in ownership or control of your personal information.

• to protect the rights and property of Steve & Kate’s Camp, LLC, our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use, if any.

• in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.

LEGAL DISCLAIMER

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Website.

OPTING OUT, INFORMATION CHOICES, INFORMATION CHANGES

If you no longer wish to receive our promotional communications, you may opt-out of receiving them by following the instructions included in each communication or by emailing us at letschat@steveandkate.com, or you may contact us at 415-389-5437 or 25 Broadway, San Francisco, CA 94111 to opt-out. If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your registration, account, and our business dealings with you. For European residents subject to the GDPR, we will delete your information upon request, and not send further emails to you.

If your personally identifiable information changes, if you wish to access your information or obtain a copy of it, or if you no longer desire our services, then you may access and update your profile (including personal information) with us by logging into your account or by contacting us, as stated above. If you wish your personal information to be deleted, please contact us directly.

For European residents subject to the GDPR, if your personal data is processed in a way that does not comply with the GDPR, you may lodge a complaint with supervisory authorities of your jurisdiction, who are obliged to inform you of the progress and outcome of your complaint. You also have the right of appeal to national courts against a legally-binding decision concerning you made by a supervisory authority.

You can typically remove and reject cookies from our Website with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Website works for you.

CALIFORNIA ‘DO NOT TRACK’ NOTICE

We may use third-party advertising companies to help tailor site content to users or to serve ads on our behalf. These companies may employ cookies and web beacons to measure advertising effectiveness (such as which web pages are visited or what products are purchased and in what amount). Any information that these third parties collect via cookies and web beacons is not linked to any personal information collected by us.

California law requires us to let you know how we respond to web browser DO NOT TRACK (DNT) signals. Because there currently isn’t an industry or legal standard for recognizing or honoring DNT signals, we don’t respond to them at this time. We await the result of work by the privacy community and industry to determine when such response is appropriate and what form it should take.

CONTACT US

If you have any questions or suggestions regarding our privacy policy, please contact us at:

Address: 25 Broadway, San Francisco, CA 94111
Phone: 415-389-5437
E-mail: letschat@steveandkate.com

CHANGES IN THIS PRIVACY POLICY

We may change this Privacy Policy. If we decide to change our Privacy Policy, we will post those changes to this Website page, our Website homepage, or other places we deem appropriate. We reserve the right to modify this Privacy Policy at any time, so please review it frequently.

This Privacy Policy was last updated on July 15, 2020.

Parental Notice Regarding the Children’s Online Privacy Protection Act (“COPPA”)

Under the Children’s Online Privacy Protection Act (“COPPA”), we must provide you with direct notice before collecting “personal information” from your child. Effective July 1, 2013, the Federal Trade Commission (“FTC”) updated COPPA to reflect changes in technology, and now considers a photograph, video, or audio file containing a child’s image or voice to be a child’s “personal information.” For more information about COPPA, please visit https://www.consumer.ftc.gov/articles/0031-protecting-your-childs-privacy-online.

By participating in a pre-season promotional event and/or registering your child for the programs operated by Steve & Kate’s Camp, LLC, including Steve & Kate Camps and Steve & Kate Online (“Steve & Kate’s”), your child will have the opportunity to participate in all of our various online and/or in-person camp activities. In some of the camp activities, your child will participate in online video sessions and/or use innovative applications to create photo, video, or audio files, projects or software applications that may contain your child’s image or voice as well as the image or voice of other children participating in Steve & Kate’s. Once your child has participated in an online session or completed a project, he or she may upload photo, video or audio files or projects to your (their parent’s/guardian’s) email address via a secure link accessible from your email inbox or your personal account with Steve & Kate’s Camp, which you create when you register your child with Steve & Kate’s Camp. You will receive an email notifying you that your child’s photo, video, or audio files or projects are ready to be viewed by you. This same photo, video, or audio file or project may also be shared to the email address (via a secure link) or the account of other parents/guardians whose children attended the same preseason event, online session and/or collaborated, participated, or were included on the same project with your child. We will not collect your or their online contact information from your child or their child. (Note: Your online contact information is provided by you prior to your child saving media at one of our preseason promotional events or at the time you register your child with Steve & Kate’s. Any information collected from you will not be used or disclosed for any other purpose, as stated in our Privacy Policy above .)

Nonetheless, because the photo, video or audios files or projects may be created by your child or other children, may contain your child’s image or voice, and may be uploaded by your child or other children (rather than by you) to our secured servers and shared to your email address or to your account and/or the email address or account of any other parents/guardians whose children attended the same online session and/or collaborated, participated, or were included on the project, the FTC may classify this as 'collecting' and 'disclosing' your child’s personal information. This is the only “personal information” that we may collect from your child for such purpose. It will not be used by us for any other purpose, disclosed, or combined with any other information from your child.

Your consent is required for the collection, use, or disclosure of your child’s information as may appear in a photo, video, or audio file, or project(s) or software application that your child creates, collaborates on, participates in, or was included in as part of the camp activities. Your consent authorizes the collection, use, or disclosure of your child’s information as may appear in a photo, video, or audio file or project(s), or software application to children, parents/guardians of children, staff members, and third party contractors of Steve & Kate’s as well as to third parties who may receive your child’s information from other children or parents/guardians whose children attend the same online session and/or collaborate on, participate in, or were included in projects with your child. We will not collect, use, or disclose any such information from your child if you do not consent. If you do not provide consent to the collection of your child’s personal information as described above, your child will not be able to participate in preseason events or register for Steve & Kate’s, and we will delete your online contact information from our records if it was provided by your child, and/or will not use your online contact information for the purposes stated in this notice. At any time, you may refuse to permit: 1) your child’s participation in Steve & Kate’s (including preseason events, online sessions and/or the camp activities); 2) further use of your information or your child’s information by Steve & Kate’s; or 3) further contact with your child, and request that we delete your information and/or your child’s information. To exercise any of your rights, please email us at letschat@steveandkate.com, call us at 415-389-5437, or write us at 25 Broadway, San Francisco, CA 94111.

Your privacy and your child’s privacy are important to us. We do not share any of your information or your child’s information with any third party, except in the limited fashion described above whereby your child participated in an online session and/or collaborated on, participated in, or was included in a project. For more information about Steve & Kate’s Privacy Policy, please see above.

CHANGES IN THIS COPPA STATEMENT

We may change this COPPA Notice. If we decide to change our COPPA notice, we will post those changes to this Website page, our Website homepage, or other places we deem appropriate. We reserve the right to modify this privacy statement at any time, so please review it frequently.

This COPPA notice was last updated on July 15th, 2020.